Goodspeed & O'Donnell

Went to this firm due to the overwhelmingly positive reviews. Unfortunately the experience was very similar to what Tony Glidden describes in his review. Nothing during our visit would meet the bar of professionalism or basic competence of conducting business. Arrive to the meeting ten minutes early, no one in the office, wait for our meeting time, ring the bell, no one responds, ten minutes later have to call them from inside their building to tell them we're waiting. Andrew Dawson comes down looking like he just woke up from a nap. Doesn't know who we are or why we're there (not a walk-in, we had an appointment). In a 15 minute meeting, 10 of our questions were met with "I don't know" as a final answer. His personal conduct suggested he aggressively didn't want us there.

Goodspeed & O'Donnell took my case when all the other firms I spoke to wouldn't. They worked quickly to get me a hearing and within weeks my case was resolved favorably. I couldn't believe it. Andrew Dawson was the associate assigned to my case and I couldn't ask for a better attorney. I highly recommend this firm.

It would be zero stars for me if I actually had the choice to post that. Cheryl at the front desk was extremely unprofessional, rude, and even hung up on me when I started to get disgruntled about them handling my probate case. They don't know what they are doing, dont request the right documents and blame other people for their mistakes when in fact they know nothing about what they are doing. They held up my deal since October of 22 and now in a position when I am closing on land in 3 weeks and had to get a new lawyer. Totally, the worst law firm I've ever dealt with and if you want things to get done and in a professional and timely matter then stay away from this law firm. It's unbelievable.

The worst. They don’t know what they’re doing and insert their own opinions instead of respecting and implementing their clients’ wishes. Horrible communication. Most unprofessional. Avoid at all costs.

Steve O'Donnell was my attorney for my SSI case and not only did we get a fully favorable decision BUT he got the judge to open up an older application that was denied to go back 3 years more for retroactive benefits. Steve is a great attorney! HIGHLY RECOMMENDED!