Clarke Phifer, PLLC

Very frustrating. Firm did my father’s estate docs. Years later I want to make a simple change. Called 4 times and sent 2 emails over the last 4 months. No response. Poor service.

Mr. McNeill completed the closing of our new home. It was an amazing experience, Mr. McNeill, Ms. Lynn and all of the staff are very professional and kind. I highly recommend their services.

I have done 2 transactions with this firm. Tabitha being the main point of contact for each. I am only giving two starts because the transactions closed and there were not any huge issues that held up closing. Tabitha is not someone that I would ever work with again. She is rude, and has no communication skills whatsoever as well as no customer service skills. It felt like I was inconveniencing her when I would call to ask questions. I get several emails with documents attached to them with absolutely no explication on what they were. If I didn’t have experience in the real estate industry I wouldn’t have had a clue what they were. I will be taking my business elsewhere in the future.

Very professional and personable. Listened carefully to my specific needs and drafted a plan to cover everything. I am very satisfied and relieved to have this done. The best part is that I am assured it is done correctly.

We’re about 6mths into settling an estate from out of town, and I can’t sing the praises of Mark Vaughn, Spenser Combs and Crystal loud enough. I’m serving as the Executor, and they have been truly fantastic to work with. Most importantly they have helped me avoid mistakes BEFORE making them! I hate redoing work that should have been done right and would require extra explanation to the probate court to correct, so I GREATLY appreciate that when they say, just call/email and ask us first, they MEAN it :) Also, on several occasions that I’ve come to town to clear out the house, they have bent over backward to assist me on minor and major tasks I saw as unsolvable *problems* but to them, it was Par for the course and easily addressed. After being in this now for several months, a couple not