Warren, Shackleford & Thomas PLLC

I had a closing today with James Warren. Everything went smoothly and communication was great throughout the whole process. I had a short window for closing and they handled it flawlessly. Mr Warren was super nice, knowledgeable, and has been doing this for a long time. I will be using him again in the future.

Attorney Sean Mannette was very professional and personable while helping my son through his legal troubles. He took the time to explain every step of the process in detail, which gave us clarity and peace of mind.

I want to congratulate Warren, Shackleford & Thomas on achieving the rare trifecta of rudeness, ineptitude and incompetence during my recent closing. One star is too generous for this firm. My closing was so mishandled and the levels of malfeasance this firm displayed are hard to describe. A quick summary: Our remote closing turned into a 20 hour round trip after being postponed twice because they couldn't seem to get the paperwork in order by the agreed upon date & time. Throughout the entire ordeal, Mrs Thomas and her assistant were so unpleasant to deal with, I can not recommend avoiding this firm strongly enough.

This office was chosen by the buyers of my home as their closing office. Because it was an hour and 20 minutes away from my home I did everything with notary and overnighted materials. I asked my settlement check to be overnighted to me (which they upcharged me $65) to do for a piece of paper. Today I'm told that the UPS truck never picked up the package and of course they didn't bother to call or check and not even a sorry just said you're not getting your money today. No tracking. I literally said they should be calling you UPS and asking the delivery driver to come and get it and deliver it. Clearly JUST DON'T CARE. Highly irresponsible to take money out of my settlement to have something overnighted and then not care if it was actually delivered I wrote continual messages saying

Looking for a masterclass in unprofessionalism? A crash course in apathy? Look no further than Warren, Shackleford & Thomas PLLC in Wake Forest, NC. We had the misfortune of dealing with an attorney named Snow — though a more accurate forecast would be “zero visibility and total cold front.” She was unhelpful, uninterested, and seemingly allergic to offering solutions. We paid for overnight delivery of a package to arrive Saturday. Spoiler alert: it didn’t. We checked with UPS (because someone had to do the legwork), and they said it would arrive Monday before noon. Guess what? Nope. If we hadn’t taken it upon ourselves to relentlessly follow up, call everyone involved (multiple times, mind you), and basically play detective, nothing would’ve gotten done. Snow’s advice? “Call back tomor