Ward | Arcuri

We worked twice with Deanna and she's been outstanding. Very on-top of everything, communicative, and doesn't miss a beat. Great experience both times.

Zero stars if I could. No issue with the lawyers but the customer service is terrible, specifically Barb. Extremely rude and strangely aggressive right at the beginning of the call. Argued over me so didn’t even understand my original question. And apparently it’s common practice at an esteemed law firm to slam the phone on the receiver while I was mid sentence. Truly appalled. Called back to speak with someone about it and they didn’t care. The other women never even apologized for how rude and disrespectful Barb was. that’s how they treat their paying customers, beware!

My husband and I used them for the purchase of our house. Highly do not recommend. They don’t show any compassion or care to their clients. This law office did not advocate or push anything along for us and we ended up being without a home for over a month. I wouldn’t even be as mad if they ever answered their phones. When I would call they always said the person was not in the office and would leave a message and NEVER received any calls back. It wasn’t just us they never called back either, it was also our real estate agents on both ends and our mortgage guy. Our mortgage guy was pushing much harder for us to close than this office. It took us over 16 weeks to close on our new house when up to the week of closing on our old house, all was good. They blamed the sellers attorney: I don’t k

Feckless. Toxic. Cretins. Avoid. After being charged with our estate planning, and after countless delays on their part, our family member died. Instead of acting with anything resembling humility or decency; they explained, pathetically, the burden of too many clients to effectively manage. "I didn't expect them to die. We can't keep track of everybody." Never admitted any fault and we now have the problem of reclaiming property after their passing. We'll be incurring additional legal fees in the process -- none of which will be paid here.

Poor customer service. Make sure your ducks are in a row before the day you go because they will be less than helpful.