O’Donnell & Stephens Law Firm

I would not recommend this firm to my dog. The receptionist was very rude and unprofessional. While inquiring about a case they have had for almost 2 years, there is still no resolution. The updates given are the same every time I've called. I have dealt with other firms with the same exact case, and settled within 3 months. It seems the staff is not equipped with the ability to proceed within acceptable time frames. If a receptionist is saying the reason the case isn't resolved is because she is the receptionist, the clerk, the greeter, etc; means that there is a staffing issue and that is a disgruntled employee. Very unprofessional!

Contacted, consultation free within a week-great. Assured we would hear from him within 2 days, never called and again said we’ll receive a phone call a day later, a day later never came. One week later his secretary says he’s busy or with a client after we submitted the requested information and confronted O’Donnell with a very time sensitive issue and continued to call every other day with the same response from his secretary, he hasn’t had time to look at it. 2 more days later same response, time to move on.

We had the pleasure of closing on our home with Mr. Seth Frederick. He was very responsive throughout the entire process. We had lender issues, including the lender not sending the paperwork on the date of the closing. Seth remained stress free as we were a rather frustrated. He was personable and welcoming as we are new to the area.

Wow I can’t say enough good things about this law firm! They helped me out of a jam and I’m so grateful. Quit scrolling these are your guys!

Excellent experience in getting wills done. Knowledgeable team answered all our questions in a professional manner and helped us to feel comfortable.