Michael Harrison

This agency is attempting to collect medical "debt" through vague and misleading practices. They failed to provide a clear itemized statement of the original medical charges, making it difficult to verify what is actually owed. Their actions appear premature and lack transparency. I strongly urge oversight agencies like the New Jersey Department of Health and the Consumer Financial Protection Bureau to look into these questionable billing and collection practices.

If I could give zero stars, I would. The staff is extremely unprofessional. The woman who answers the phone is shockingly rude, dismissive. To make matters worse, they sent me a bill for a medical provider I have never even visited.

Staff is so rude. I called to give them information and the lady I spoke to says, "Well Mary is not here you have to call back tomorrow." I then proceeded to ask her if she can take a number down to call to give to Mary and she continued being rude. I then asked her if her fingers were broken and she stated, "Yes". I don't know who these people are but they are very rude.

Is a shame that this lady call mary sue is working in there. She is super rude she speak to you super mad and she even hand the call on you. Never respond an email.

Same issue as everyone else it seems. My husband’s lawyer caught this before we even got the bill, because it was an attempt to lower our credit. I tried to find the contact information for the primarius pathology company listed, but I cannot find anything online. There’s no date of service, so I checked EOBs and gave it my best guess what date and service it supposedly was and called that company, and it wasn’t the same company. I then called MH, the woman gave me five fake dates of service (not dates we sought treatment, had any pathology work, NOR did we EVER receive any bills from our doctor’s office). She gave my husband’s pcp name as well, but I know for a fact this is not the collections company they use. When I asked her to explain who the pathology service was, she interrupted me