USCIS Application Support Center (ASC) Grand Rapids

This was my first visit. I usually give 3 or 4 stars to most places, even when the service isn’t great. But honestly, this time was different. The service was amazing, and the staff were incredibly friendly and welcoming. They truly deserve 5 stars ⭐️ It was a really great experience, they made my day. The lady who helped me was especially kind and wonderful. Thank you ❤️

Have been here couple of times. First time when life used to be normal and the second time during this ongoing Covid-19 Capacity The Office is Conveniently located in a strip mall with ample Parking. It's right across the street from Horrocks. The Security guy here is very nice and extremely helpful. This guy should get a raise.

They are quick at service. Nothing much to worry or hurry. Have enough parking space too.

Professional Service for a bureaucracy act. Staff is polite. Facility is clean. Whole biometric procedure from entering till leaving took less then 20 minutes. Even if you can’t choose where to go for these appointments, at least you can be sure that you are treated well here,

One of the most kindhearted people I have ever seen in a while is the security guard at the front desk. I took my daughter there today to get an extension on her green card so she can travel next weekend. We got there and her card was nowhere to be found. All I could have seen in her little face in the disappointment. In the midst of all that the security guard was very helpful. He told her to search through her back thoroughly, check her pocket, and also the car. I mean it was just words for encouragement, comfort, and hope. I could not have stopped talking about how kind this gentleman was to us. I pray that God will bless him and his family more than what he can imagine or ask for. I think he deserves a big bonus on this check. Thank you, Sir, for your lovely service. God bless you!!