Miraglia & Company, Attorneys at Law

DO NOT HIRE – Incompetent, Overpriced, and Zero Accountability My experience with this attorney office for a Rochester, NY eviction case was nothing short of a disaster. As a landlord dealing with a non-paying tenant, I sought legal help expecting expertise and support. What I got instead was complete indifference, incompetence, and delay tactics that cost me both time and money. I never once spoke to an actual attorney. All communication was handled by paralegals — Amanda Saieva, April Puglia, and Melissa Hanks — none of whom offered meaningful guidance. Despite submitting my Notice of Petition multiple times, they insisted it was “not the correct form” and pressured me to let them “help” by resending it — for a fee — which delayed the process by over two months. In the end, the tenant

Terrible experience as a landlord that has been working with this company for a many years. They take their time with getting a court date since they are overloaded and don’t care for landlord to wait. During Covid their timing was so bad they kept taking on many cases to make money since they are a bit “cheaper” than some other lawyers, but in reality they costed us more in the long run with cases dragging out. I recently tried to give them another chance thinking they might have changed ever since Covid, but the reviews speak for themselves. I reached out to them after 10 days of hearing nothing after submitting an intake form and then only when I followed up I got a rude response saying that previously I expressed frustration with their work and that I should go to a different lawyer.

I recently used this firm for the sale of my home. They were organized, responsive, and professional. Mr. Miraglia was my attorney and Michell was the paralegal. I did have occasion to interact with other members of the firm as well. Each was a positive experience. I recommend them highly!

If I could give ZERO stars I would. Every single time I call there I get the run around. They have had my paper work since January, it is now May and they have not done a thing with it since. The girl that answers the phone is rude and short. She always answers with an attitude and acts as though she is being bothered when you call and asks questions. The attorneys NEVER return your call either. The absolute worst law firm I have ever had to deal with. If you are a landlord and looking for help with an eviction, don't waste your time here. Just look at some of the responses when people leave their honest opinions based on personal experience with these people. Absolutely PATHETIC!!!!

It was an excellent experience working with Burgess and Miraglia on the buying and selling of my home. MaryKay was always prompt and professional with any questions and sharing information. She also always kept me informed of the next steps in the process. Thank you for a great experience and I making a stressful time go by so smoothly. I hope we get the opportunity to work with one another again.