Harris Law Office

I am 20+ year veteran social worker in the field of protective services. I have worked with many family law firms in that time. I have never observed such unprofessional behavior as I have observed from this firm’s secretary. I’ve been party to two phone calls between the client and the secretary. The client was merely calling for case status update and clarification on paperwork, respectively. The secretary was immediately condescending and dismissive to the client. She would not allow the client to explain her confusion or concerns during either call. At one point she even told the client she needed to get a backbone and stop calling the firm about the concerns. She literally spoke to her as though she was a child. During the last phone call, the client was trying to ascertain some kind

I hired Lane Heginbotham at Harris Law Office and my experience has been extremely disappointing. I paid $6,000 in advance, but my case was not handled with professionalism or care. Communication was poor, deadlines were missed, and no meaningful progress was made. Despite repeated attempts to get updates and results, I received little to nothing in return for the money I paid. In my opinion, this office takes advantage of clients and does not deliver the services promised. I strongly caution anyone considering hiring him—protect yourself and look for an attorney who is trustworthy and accountable.this is the second time I post this review

I hired Harris Law after my original attorney ghosted me. We had a custody case that started in Dec 2021 and didn't really start having any activity until July of 2024. When my attorney wouldn't respond I had to find a new law firm. After a long search ( I don't live in Bell County anymore) they were able to step in and take over. The staff was always very cordial and Mr. Lane Heginbotham was very helpful I really felt confident following his advice and guidance. There was times I felt overwhelmed becuase I was fighting for the safety of my child but he was reassuring and gave me the peace of mind I needed.

The biggest joke… I called every week for 6 months on a Will… the two girls couldn’t even keep their story straight in the office. One was saying he is working hard on my Will and the other one saying that he hasn’t had time to do it because he’s had other stuff going on, or he’s out of the country, or he has court, or he’s on the phone we will call you right back or I’ll have him call you. You never hear from nobody and when you call up there they get attitude, when they know something they will let you know, six months later had to hire someone else they had it done in two days.. please do your own homework and beware…

This is the most incompetent law office I have EVER dealt with. It took Lane Heginbothem 20 Months and one court appearance before I fired him. Lets start from the beginning with after informing him that my wife said she would do anything possible to avoid the divorce he chose to simply "serve" her through certified mail. I gave him her address, her mothers address and her work address. Months later he deemed it necessary to serve her via a process server. The assistant was rude and incompetent and could never give me an update or she always failed to update my file with information I would periodically provide her. I asked for temporary orders, never received one, I informed him that my child resided in another state but he told me it didn't matter that I should still put it in the petiti