Greenberg Consumer Law

I can’t speak for everyone else's experience, but for myself I had a clean experience with this company. They did help bring down what I owed to chase by $5,000 and of course they had their fee but it was still much less than what I would have payed if I continued trying to pay chase by myself. My account is settled and I had started with them two years ago, so things may have changed within the company since then, which is a shame. It would be nice if it was easier to get in contact with them, and eventually I did with persistence. It shouldn’t be difficult to do so and admittedly it was easier to get someone on the phone or email a year ago. Take this with a grain a salt though-I am not sure how their sign up process is like now and hope it improves soon to help garnish better trust. I

Agreed! Terrible customer service and dissatisfied on how they are handling my debt! Don't trust their commercials!

Went to go file a BBB complaint but found their BBB accreditation had been revoked with an F rating. Not surprising. As others have said, I have been drafted more than what I owe in my settlement as a "special draft" they refuse to send me the recording where I agreed to it, with that fee I am now paying more than I was before I ever got involved with this terrible company. Not to mention, when I went to court for my case I was given incorrect, invalid legal advise to where I looked like an idiot in front of the judge and all other people there. When I tried to call and complain and seek more accurate legal advice, I was given the same ladies number and never recieved a call back about it from management despite calling and leaving several messages. Side note also, all the call center agen

If I can give 0 stars I would. Started program in June with one settlement not yet complete as I terminated my contract and services after 4 months. Dissatisfied with customer service and the handling of debt. I wouldn’t recommend at all. Slow to settle slow to answer the phone and emails. Credit score went from 680-400 because they directed me to stop paying creditors. Worse decision I ever made. Now I have to contact all creditors on my own to enlighten of the termination and to get back in good standing. Buyer beware!

If you have multiple accounts, don't use them. I signed on February of last year and I still have accounts that aren't settled. One account was sent to collections and all I wanted to know was why it went to collections if a settlement was made and they wouldn't answer and told me I would have to call the collections company myself. When I called, the collections company flagged my account and nearly refused to speak with me since I had legal representation. All this has done is cause more stress.