Family Legal Services of the South Plains

I went there to get some help on paper that I wanted to get looked over. There old paper I got from my divorce and child support and want to ask questions. The lady told me to write my info down and everything. She left to the room next over. She told the lady in the office I was there to get some help and she ask what did I need help with and and the secretary took idk she complaining about her ex-husband with child support. And I'm just sitting there I can hear everything. She closes the door and said she'll be with me in a few. I told the secretary I had to go I dropped of the papers and never went back. If someone going to talk bad about someone do it in private, it rude and disrespectful. I got my feeling hurt. So I have never went back it's been 2 years

Avoid Legal Aid – Especially If You’re a Single Mom! I had a terrible experience with Legal Aid and attorney McDonald. From the very start, she never even got my name correct on official documents, which showed a complete lack of attention to detail. Communication was a nightmare—I could never speak to her directly. Every time I called, I had to go through the receptionist, who would relay messages to her, and then she would email me instead of just taking my calls. During mediation, she told me not to bring up the domestic violence in my marriage because, according to her, “the judge doesn’t care.” That was beyond disappointing and completely unacceptable. Instead of fighting for me and my daughter, she pushed me into making a decision just to get things over with because she was too la

I've been to that legal aid place twice both times I was there I was told by somebody behind the desk that they cannot help me get my daughter back they did not even look at the custody papers I have or the child's birth certificate they told me that since another party came to the legally before me that they can't help I do not understand that like why should that matter if another party came before me now I am the one that has full custody of my daughter damn why a person can't look at some papers what is so hard about that Legal aid does not help at all they pick and choose who they're going to help the places that I went to of legal aid are called Family Legal Servi And legal aid of West Texas I would recommend that anybody that is trying to get their child back not to go to Legal Aid

They denied me canceled my application without me knowing! Did it to me last year and now this year you people are a waste of time! Take all of my information from me and then I don't hear a word from you, I call and leave messages on phone and email and still nothing from you! Nope I Don't Recommend you guys at all!

Very Disappointed. To be fair, I originally contacted them awhile back as I was referred to this service by The American Cancer Society. The first time through they were respectful, and they went through screening process and determined they could NOT assist me on civil issues I was looking to seek counsel for. They told me at that time, their primary focus was on helping Texans that were eligible to secure SSI benefits. I had no issue whatsoever with this, and thanked them, reaching out to the Texas Bar for previous needs. My recent encounter was disheartening and I felt disrespected. I have applied for SSI benefits over 16mos ago, and have done so by myself to date. (Aside from initial app that was completed by state employee) This has proved to be much more challenging than expected. I