Brandy Austin Law Firm - Personal Injury, Family & Estate Planning Lawyers

Even though I wasn’t able to move forward with a case, I had such a great experience working with Darien. She was polite, patient, and incredibly helpful throughout the entire process. She took the time to answer my questions and made me feel heard and respected. You can tell she truly cares about people and goes above and beyond in her role . Highly recommend reaching out to her if you ever need guidance or support!

I inquired for a family court consultation. The receptionist mishandled my contact information. She was hostile and very unprofessional making false allegations, she did not even dial the correct number i provided several times. I do not recommend this lawfirm as the administration mishandled even your basic contact information. I will look for an professional lawfirm elsewhere. I'm glad I discovered this early so I dont waste money or valuable time here. I highly recommend looking else where for professionalism.

I reached out to this firm about a mold issue with my apartment and filled out their online intake form. I was declined without any follow-up questions, which makes me believe they are no longer taking mold cases. It would have been helpful to know that in advance, as I spent time submitting all the details. Just sharing this so others looking specifically for mold-related representation know what to expect.

Even though they could not assist me due to jurisdiction. They still provided me with helpful tips to move forward. They're pleasant to speak with. I recommend them and I'll use them in the near future.

Experienced a very poor discovery call with their non-lawyer admin. You ask to hear my story and come to conclusions based on your own assumptions because as an admin do you really know what questions to ask? You act as a gatekeeper, but you rudely dismissed me without much of an explanation or guidance that I asked for. I’ll gladly move onto another firm, I can’t stand the absolute arrogance from some admin.