Attorney Generals Office

Attorney generals office needed help with a couple of issues. Employees call back very disrespectful and empowered as if the complaint they’ve heard it before some people don’t explain things the same way and it may take them a little while to get to the situation and hand after waiting on the phone for over an hour, and then pressing a button for a callback it sent like they didn’t have time to hear my complaint out fully , when you’re calling the attorney generals office, you’re probably already stretched every option you had to get something done and then you get to them and they’re on attentive after waiting for calls for hours. Sometimes they call you back at the end of the day you could’ve called them at 10 o’clock in the morning and get a call back 5 o’clock or the next day And if y

Total waste of time calling them for ANYTHING......i had money stolen from me.....the AGO.....filed a THREATENED a lawsuit.....and the company said they would pay. I guess that's enough for the AGO's office. If u wanna steal money come to MA.....the AGO will help u do it. UPDATE.......they got Uber to refund me about $900 they robbed from me. I forget why I wrote the initial review but they DID get me a check in the mail.

In light of the coronavirus pandemic things have changed of course. I was instructed to sign in at a website or call to virtually sit in line in the car when I drove into the parking lot. There's a sign that tells you where to go on the internet and the phone number if you don't have access to internet. It took about 10 minutes wait and I was texted to come in and called when it was my turn to enter . I proceeded to go in. I found it pleasant instead of standing outside in the elements in a long line as I am disabled. I was there to get a copy of my BCI. It was so easy to obtain. In less than 5 minutes I was at the front counter. I just asked them what I had to get, showed up my ID. It cost me $5.60 and I used my debit card. You can use a credit card but no money orders or no cash allowe

I always use the Attorney General's Office for any consumer issues. They also have Victims Services. Maura Healey has run an extremely talented office. I'm very sad to see her go.

It has been a nightmare dealing with them. Almost 2 months and no communication from them. I submitted a complaint on Nov 3rd it is now Dec 23rd and i got nothing.